Terms of Service
Last updated September 9, 2026
These terms cover your use of this website and the services described on it. Signing a Client Service Agreement adds project-specific terms on top of these.
1. Who these terms are between
These terms are between you and Stewart Sites ("we", "us"). By using this website or engaging our services, you agree to them.
2. What we provide
Website design and development, ongoing maintenance, and hosting and domain management, as described on our pricing page. The specific scope for your project is set out in your Client Service Agreement, which takes precedence over anything general on this site.
3. Fees and payment
- Prices published on this site apply to new engagements. Existing clients keep the rate agreed when they signed.
- Discovery calls and written quotes are free. Published prices are flat, and work outside the agreed scope is quoted from the same rate card before it starts.
- A build is started by a deposit and the balance is due before launch. The split is set out in your Client Service Agreement.
- Payments are processed by Stripe. We do not store your card details.
4. Refunds
Refunds on build work are handled case by case and depend on how much work has been delivered by the time you cancel. The deposit covers work already started and reserved capacity in the build queue, so it is not refundable once work has begun. Nothing here removes any right you have under consumer protection law.
5. Ownership
- Your content — text, images, logos, and anything else you supply remains yours.
- Your site — on full payment of the build, the delivered site is yours.
- Your domain — registered in your name. You keep it if you leave.
- Our tooling — the underlying frameworks, admin systems, and reusable components we build across clients remain ours.
6. What we need from you
Projects stall on missing content far more often than on technical problems. You agree to supply the text, images, and access we ask for, and to have the right to use anything you send us. If you supply material you do not have rights to, that is your responsibility, not ours.
7. Acceptable use
We will not build or host sites for illegal activity, fraud, malware distribution, or content that harasses or endangers people. We may suspend service for any of these without notice.
8. Third-party services
Sites we build typically run on Firebase, Stripe, and similar providers. Their availability is outside our control. We choose reliable providers and are not liable for their outages.
9. Limitation of liability
We are liable for what we get wrong, up to the amount you have paid us in the preceding twelve months. We are not liable for lost profits, lost business, or indirect losses. Nothing here limits liability for anything that cannot lawfully be limited.
10. Changes to these terms
We may update these terms. Material changes will be communicated to active clients by email at least thirty days before they take effect. Continuing to use the services after that date means you accept the revised terms; if you do not, you may cancel before they take effect and the current terms govern until then.
11. Warranties and disclaimers
We warrant that work will be performed with reasonable skill and care by a competent professional. For thirty days after a site goes live we will correct, at no charge, any defect that means the site does not do what the agreed scope said it would.
Beyond that express warranty, and to the fullest extent permitted by law, the services and any site delivered are provided "as is" and "as available". We disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that a site will be uninterrupted or error-free, that it will achieve any particular search ranking, traffic level, conversion rate, or revenue, that it will be compatible with every browser or device ever released, or that third-party services it depends on will remain available or unchanged.
12. Indemnification
You agree to indemnify, defend, and hold us harmless from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising from:
- content, images, logos, text, or data you supplied, including any claim that it infringes someone else's intellectual property or publicity rights;
- your use of the site or services in breach of these terms or of any law;
- products or services you sell or advertise through the site, including any dispute with your own customers;
- your handling of personal information collected through the site, including any breach of privacy or consumer-protection law that applies to your business.
We will indemnify you on the same basis for any claim that the original code we wrote for you infringes a third party's intellectual property.
13. Force majeure
Neither party is liable for delay or failure to perform caused by events outside its reasonable control, including outages at hosting or payment providers, internet or telecommunications failures, cyberattacks, natural disasters, fire, flood, epidemic, war, civil unrest, strikes, or government action. Payment obligations already incurred are not excused by this clause.
14. Termination
Either party may terminate for material breach if the breach is not cured within fifteen days of written notice describing it. We may suspend or terminate immediately, without that cure period, where you use the services unlawfully, where continuing would expose us to legal liability, or where an account is more than forty-five days past due.
On termination you remain liable for all amounts due for work performed up to the termination date. We will provide an export of your site files and data on request within thirty days.
15. Governing law and disputes
These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in Lorain County, Ohio, and both parties consent to personal jurisdiction there.
Before filing anything, both parties agree to first raise the issue in writing and attempt in good faith to resolve it within thirty days. This does not prevent either party from seeking injunctive relief where genuinely urgent.
16. General
Independent contractor. We are an independent contractor, not your employee, partner, agent, or joint venturer. Nothing here creates an employment or partnership relationship.
Entire agreement. These terms, together with the Service Agreement, the Subscription Terms, and any written quote you accepted, are the whole agreement between us and replace any earlier discussion, proposal, or representation on the same subjects.
Severability. If any provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or struck if it cannot be. The rest stays in force.
No waiver. Not enforcing a provision on one occasion does not waive the right to enforce it later.
Assignment. You may not assign this agreement without our written consent, except to a successor of your business. We may assign it to a successor or acquirer of ours on written notice to you.
Notices. Written notice means email to the address on your account, and to aidenstewart@stewartsites.com for notices to us. Notice is effective when sent, provided it does not bounce.
Survival. Sections covering fees already incurred, ownership, confidentiality, warranties and disclaimers, indemnification, limitation of liability, governing law, and this general section survive termination.
Questions
If anything here is unclear, ask before you sign. Use the contact form or email aidenstewart@stewartsites.com, and you will get a straight answer.